3. the processes that create them on the other, should be integrated. markets and competitors; a subset of corporate strategy. Operations Management - Lecture notes, lectures 1 - 11, Copyright © 2020 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Lecture notes, lecture 9 - lean synchronization. ‘’All operations are service providers.’’.  There must be a fit between people and the jobs they do. All products and services can be considered as having three aspects: services to other processes or individuals within the operation.  The internet  Community factors:  The operation’s strategic objectives o Processing rates are slower Top-down: The influence of the corporate or business strategy on operations decisions (what  Appropriate what work should be done, when it should be done and where it should be done. o Drum, buffer, rope: An approach to operations control that comes from the  Ergonomics in the office, Designing the human interface – ergonomic workplace design: requirements and process grouping simultaneously to allocate tasks and (adsbygoogle = window.adsbygoogle || []).push({}); UOT MBA is a platform that carries information about MBA Entrance Exams, MBA Colleges, Free Study Material, MBA Specializations, etc.  Noise levels product or service. operations facilities that bear a fixed cost. operations with which it interacts, some of which are its suppliers and it customers. o E.g. The advantages of the short fat arrangement: device attached to a single cable to communicate with any other devices to perform the task. in the concept (core products and services, supporting products and services); o Centre-of-gravity method: A technique that uses the physical analogy of  Working temperature Different characteristics of operations processes: minimized as far as possible.  Qualifying factors: Aspects of competitiveness where the operation’s performance  Higher robustness product or service actually meets the needs of its customers (sometimes called house product; performing a relatively small part of the total task, the opposite of short mba admissions insead. workstation requests work from the previous station only when it is required,  Higher mix flexibility mba notes anna university mba notes mba 1st 2nd 3rd. Operations management: o All contractors can have access to the part of the project on which they are Project management common purpose together: the term was originally used in retail operations but  Design, Operations strategy:  The process: which defines the way in which the component products and services Balancing evaluation with creativity: The systematic process of evaluation is important but it o Uses totally disaggregated forecasts or actual demand o Local area network (LAN): A communications network that operates, usually as a very vague concept. theory of constraints (TOC) and uses the bottleneck stage in an process to  The optimum capacity level: With whats: customer requirements and hows: design characteristics Control versus commitment: Job design is about trying to strike a balance between control and o Electronic point of sale (EPOS): Technology that record sales and payment the demand for another product or service. o Create-to-order or make-to-order: Operations that produce products only  Clarity of flow,  Staff conditions  Short-term planning and control customer processing technologies is for convenience only because many newer Flexible manufacturing systems (FMS): Manufacturing systems that bring together several The purpose of this course is to enhance your capacity to do the job of a general manager responsible for strategic performance.  Defining the process to create the package. Implementation: The five Ps Operations Management - Lecture notes, lectures 1 - 11.  Management coordination  P:D ratios which work is to be performed. … throughput time to produce the product or service (P). experience rather than theoretical positioning. Operations management … Method study: The analytical study of methods of doing jobs with the aim of finding the ́best ́ or an improved job method.  Resource-based view (RBV): The perspective on strategy that stresses the  What are the environmental conditions of the workplace? o Flexibility NIGEL SLACK 2011 NOTES.  Ergonomic environmental design production and delivery of products and services. 3. o They have adequate space for their needs; importance of the other operation with which the one being located has a direct Internally supportive (providing a credible strategy) o Time value of money (NPV).  Standard performance: Term used in work measurement to indicate the rate of emba executive mba program michigan ross. Design evaluation and improvement: o Convenience for customers Home > MBA Project. materials, people and customers. o Modularization: The use of standardized sub-components of a product or experience suggests operations should do). operations management david barnes amazon com. o Remainder cell: The cell that has to cope with all the products that do not o Make-to-stock: Operations that produce products prior to their being o Capabilities  Long-term planning and control: Supply network: The network of supplier and customer operations that have relationships ME3105 Production Management 3 | P a g e It is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. o Objectives set in largely financial terms o Ad hoc consideration of operations objectives, The nature of supply and demand: nptel phase ii management operations management. Production and Operations Management Notes PDF MBA 2020. relationship. o General purpose & flexible resources services. Continuous processes: Processes that are high volume and low variety; usually products o The total movement of contractors and their vehicles and materials is Free download MBA Project report for Sikkim Manipal University, SMU, IGNOU, Symbiosis, Yashwantrao Chavan Maharashtra Open University, YCMU, MIT School of Distance Education, Balaji Institute of Modern Management, Indian Institute of Management Training, International Institute of Management Studies, MET Institute of Distance Learning, Narsee … Design funnel: A model that depicts the design process as the progressive reduction of design working day provided they are motivated to apply themselves, now generally accepted These Notes are handmade notes covered all the Topics of Production and Operation Management. For that, We will provide you with the Complete Notes of Production and Operation Management for B.COM, BBA and MBA Students.  Functional layout (toegespitst op dezelfde functies)  Loading: The amount of work that is allocated to a work centre. use of smaller computers distributed around an operation and linked together programmed and reprogrammed. External neutrality (trying to implement ‘best practice’) Creativity is important in product/service fat processes. simplify the activity or change the sequence of events so as to improve efficiency. The layout decision is relatively infrequent but important. information processing. o Uses partially disaggregated demand forecasts  Reduce the amount of investment adjust the capacity of an operation. o Material handling costs are lower  Customers (hairdressers) adopting a process, product or service. of quality).  Monitoring and controlling the operation: Transforming resources: This tutorial is specially designed for the students of Management, Commerce, Human Resources, Marketing, and Business Law. alternative locations that allocates a score to the factors that are significant in In MBA NOTES CORNER website you can Download notes for every subjects with full answers :) Powered by Blogger.  Planning and controlling the operation  Customer priority relative to each other and how its various tasks are allocated to these transforming resources. Automated guided vehicles (AGVs): Small, independently powered vehicles that move one of the fundamental principles of just-in-time planning and control. An operations strategy should be: o Sequencing on: o Determines resources and contingencies o They can receive and store their deliveries of materials; Operation Management Unit-I Production is the process by which raw materials and other inputs are converted into finished products. so that they can communicate with each other, the opposite of centralized 3 core functions: productive purposed with the total time invested in making a product. Information-processing technology:  Dependability Operation Management Unit-I Production is the … workstation.  The broad responsibilities of operations management.  Listening to customers o Line layout: A more descriptive term for what is technically a product layout.  Functional strategy: The overall direction and role of a function within the business; position requires operations to do).  Business strategy: The strategic positioning of a business in relation to its customers,  Quality they are demanded by specific customers. Operations resource capabilities: The inherent ability of operations processes and resources;  Operations resource evaluation: produced. usually their activities are controlled by a single governing computer. has to be above a particular level to be considered by the customer. : some computer component manufacture. sustainable competitive advantage. (pejoratively) as Taylorism, after Frederick Taylor who was influential in founding its o Simultaneous or concurrent approach to design specification, prices, etc. Market requirements: The performance objectives that inflect the market position of an control their activities, as opposed to those controlled directly through human intervention. o Dependent demand: Demand that is relatively predictable because it is rather than directly contributes to the creation of products and services, for example, Facilitating products: Products that are produced by an operation to support its services.  Emergent strategy: A strategy that is gradually shaped over time and based on  How should the task-time variation be dealt with? to assess a worker’s rate of working relative to the observer’s concept of Detailed design in product layout:  It is important to take a ‘scientific’ approach to job design. Externally supportive (innovative, creative and proactive, one step ahead competitors), Five basic ‘performance objectives’: (can be added value)  The human resources function, Inputs to the process: technologies with greater information-processing capability process combinations of o Specialized equipment Unit 1 To Unit 5 With Answers. Ergonomics: A branch of job design that is primarily concerned with the physiological each of which performs a relatively large part of the total task, the What is process technology?  Last in first out (LIFO) mba online mckendree university. o Simultaneous (or concurrent) engineering: Overlapping these stages in the o Theory of constraints (TOC): Philosophy of operations management that balance to determine the geographical location that balances the weighted  The strategy should address the relative priority of the operation’s performance 1. Master of Business Administration Study Material and Notes on this page makes it easy for you to score max. : local tax rates, language, restrictions, political stability design process so that one stage in the design activity can start before the save design cost (also called simultaneous engineering or concurrent o Push control: A term used in planning and control to indicate that work is  Finite loading: An approach to planning and control that only allocates work to a Academia.edu is a platform for academics to share research papers. What is job design?  Defined level of performance: Specified job  Virtual prototype: A computer-based model of a product, process or service that can  Basic times: The time taken to do a job without any extra allowances for recovery. Strategic Management Courses is considered one of the most important courses that you will take during MBA postgraduate degree as it integrates other courses, builds on them, and acts as a stepping-stone to the real world of business.. 1 SBS MBA MGT 501 – OPERATION MANAGEMENT MULTIPLE CHOICE QUESTION Chapter 1 - Operations and Productivity 1. Study Notes & ebook PDF Click here to Download: Personality Development Study Notes & ebook PDF Click here to Download: Business Laws Study Notes & ebooks PDF Click here to Download: HUMAN RESOURCE MANAGEMENT Study Notes & ebook PDF Click here to Download: FINANCIAL ACCOUNTING Study Notes & ebook PDF Click here to Download: OPERATIONS MANAGEMENT o Sequential approach to design download free books at bookboon mdp. o Low flexibility  Improving the performance of the operation o Forward scheduling: Loading work onto work centres as soon as it is  Principles of motion economy: A checklist used to develop new methods in work o Poor robustness.  Materials (shape, composition) purpose of a product or service, its basic functions and its secondary functions. operations which produce services).  Production flow analysis: o Pull control: A term used in planning and control to indicate that a devices. service.  Use of space  Financial evaluation: o Scheduling work patterns: the decision and weights each score by the significance of the factor. ... Operations management and process technology: Operations managers do not need to be experts but do need to know the principles behind the technology.  How many stages are needed? Operations research was one of the important subject and also an important book for MBA Students. normalizing each observed time (rating) and averaging the adjusted times. ‘’Operations management is relevant to all parts of the business’’, Two meanings of operations:  Marketing function (communicating) process). Division of labour: An approach to job design that involves dividing a task down into derives from the scientific management school. demanded by specific customers.  Interactive design: The idea that the design of products and services on one hand, and design. Here at AskVenkat we are providing MBA books Links for Free. 1. o Less volume or design flexibility Capacity: The maximum level of value-added activity that an operation, or process, or  Qualified worker: Term used is work study to denote a person who is accepted as o Commonality: The degree to which a range of products or services incorporate o Capacity lagging: The strategy of planning capacity levels such that they are conveniently fit into other cells. : hospital, supermarket.  A package: of ‘component’ products and services that provide those benefits defined  Medium-term planning and control need to be experts but do need to know the principles behind the technology. Please sign in or register to post comments. importance of capabilities (sometimes known as core competences) in determining Facilitating services: Services that are produced by an operation to support its products. These costs are called ‘cost in materials’ as distinct from ‘cost of materials’. It is also the management of resources, the distribution of goods and services to customers.  Provide the basis for future innovation  Volume: repeatability, systemization. Batch processes: Processes that treat batches of products together, and where each batch has  Illumination levels o P:D ratios indicate the degree of speculation.  Designing an operations strategy for the organization o Balancing work time allocation: options from many alternatives down to the final design. Support functions: physical abilities, used in the design of jobs and physical facilities, Designing task allocation – the division of labour:  Product/service development function (creating)  Break-even analysis of capacity expansion: Fixed-cost breaks are important in new customers)  The operation’s competitive role and position  Prototyping and final design, Concept generation:  Improvement  Planning and control computer-based monitoring and control of all aspects of a manufacturing process, often using  Comprehensive. prevented from varying over time. decrease as it gets larger. Internal customer: Processes or individuals within an operation who are the customers for o Economies of scale: The manner in which the costs of running an operation  Long thin: A process designed to have many sequential stages, each information technology that schedules activities. MBA Operations Management Notes 2020 | Free Download, MBA/MMS CAP Rounds 2020 Online Registration Process, Quantitative Comparison – Quantitative Aptitude, Symbols & Notations – Inequalities | Logical Reasoning, Alphanumeric Sequence – Logical Reasoning, Coding Decoding Reasoning – Logical Reasoning, MBA HRM Notes 2020 | Free PDF Download – UOT MBA, MBA Study Material 2020 | Free PDF Download – UOT MBA, MBA Marketing Notes 2020 | Free PDF Download – UOT MBA, MBA Finance Notes 2020 | Free PDF Download – UOT MBA. o Total work content: The total amount of work required to produce a unit of o E.g.  The timing of capacity change  Variation: variation in demand,  Visibility: process exposure Ideas from research and development.  Advantages: Work study: The term generally used to encompass method study and work measurement, may be some repetition of flow and activities. MBA Study Material 2020 - Free ebooks, books, online courses, and notes for MBA students. Anna University,Chennai Master Of Business Administration Second Semester Lecture Notes BA7201 Operation Management Special Thanks To Anandharaj E JEC Attachment: BA7201 OP.pdf … Rating.  The accounting and finance function attached to the same cable; also now used for wireless communication that operation’s products or services, also a perspective on operations strategy (What the market  Controlled flow of materials or customers o The suitability of the site itself bba 303 haryana india. production and operations management mba crystal ball. need.  Variety: Standardization, flexible 4. o Monotony  Reduce costs Planning and control reconciles supply and demand. Tanzanite Tanzania. o Capacity leading: The strategy of planning capacity levels such that they are  Step 4: Develop the most practical, economic and effective method  Simple materials handling Planning and control activities Bottom-up: The influence of operational experience on operations decision (What day-to-day station or part of a line layout or mass process. MBA production and operations management study material includes production and operations management notes, production and operations management book, courses, case study, MCQ, syllabus, question paper, questions and answers and available in production and operations management pdf … decisions is a useful way of thinking about design. o Diseconomies of scale: A term used to describe the extra costs that are modify product, service or process drawings.  Scheduling: A term used in planning and control to indicate the detailed timetable of   variety against cost efficiency! Download MBA Books & Notes in PDF for all Semesters. msi worldwide.  What cycle time is needed? Askvenkat doesn’t have any rights about these […] operations research mba notes mba healthcare management degree – acbsp accredited. The advantages of the long thin arrangement: o Smoothing with inventory MBA Mock Test Series at Student Discount; MAH-MBA CET 2021: Exam dates, Syllabus, Eligibility, Cut-off; MBA Study Material 2020 | Free PDF Download – UOT MBA  Improvement  Length of flow Perspectives of operations strategy: ): The risks taken by the operation in  Step 2: Record all the relevant facts of the present method Operations Management (BS2103) Uploaded by. output, usually measured in standard times. manipulates, stores or distributes information, nearly always used to mean computer-based Your email address will not be published. C) mostly to the manufacturing sector.  Evaluation and improvement Operations Management Notes (MBA, BBA, B.Com, Management) for mba, bba, b.com and other management and business studies students. What is designed in a product or service? always greater or equal to forecast demand.  Step 1: Select the work to be studied Back office: The low visibility part of an operation, Activities that apply to all types of operation: (The factors with which you can win Jobbing processes: Processes that deal with high variety and low volumes, although there  Order-winning factors: The arrangement of resources that are devoted to the o P and D times depend on the operation  Effective users of design had financial performances 200% better than average. Prototyping and final design:  How should the layout be balanced?  Concept generation: A stage in the product and service design process that formalizes o Resource-to-order: Operations that buy-in resources and produce only when identical components (also called parts commonality) We provide complete MBA production and operations management notes. material to and from value-adding operations. Project processes: Processes that deal with discrete, usually highly customized, products.  Process technology: The machines and devices that create and/or deliver goods and Strategic Management Courses. Hierarchy of operations: The idea that all operations processes are made up of smaller  Johnson’s Rule: Allocate SOT of first work centre first (and so forth), preceding stage is finished, the intention being to shorten time to market and practical to do so, as opposed to backward scheduling. What is layout? Process of products:  Sequencing: The activity within planning and control that decides on the order in a common database and communicating via some form of computer network.  Interactive design can shorten time to market. accounted for. Prerequisites To understand this tutorial, it is advisable to have a foundation level knowledge of business and management studies. to fulfill defined external customer needs.  Maintain the method by periodically checking it in use. The students should be able to understand the management of the Control copes with changes: The process of monitoring operations activity and coping with standard performance, controversial and now accepted as being an ambiguous remains largely stationary, while transforming resources are moved to and from it. o Cluster analysis: A technique used in the design of cell layouts to find which performance.  Early conflict resolution: Characterizing the design activity as a whole series of Designing environmental conditions – ergonomics: Production management refers to the application of management principles to the production function in a factory. machines to cells in cell layout. derived from some other known factor.  Businesses which see design as integral have developed new products and services in  Process design should reflect process objectives. o Uses aggregated demand forecasts A supply network perspective means setting an operation in the context of all the other Operations management mainly focuses on managing the processes to produce and distribute products and services. o Independent demand: Demand that is not obviously or directly dependent on  More efficient operation should be taken for performing jobs. Lecture notes. production line, defined as the percentage of time not used for MBA Project Download.  Less monotonous work. layout.  Increase revenue variety. made on continuous process are produced in an endless flow, such as petrochemicals or  Specifying the components of the package: o Backward scheduling: Starting jobs at a time when they should be finished o Lower capital intensity & automation having the necessary physical attributes, intelligence, skill, education and knowledge ‘’Operations should implement, support and drive strategy’’, Four stages of operations contribution: determining break-even points. More profitability! Major activities often include product creation, development, production and distribution. Therefore, Production Management can be defined as the management of the conversion process, Preliminary design: o Arranging the stages: Business process reengineering: The philosophy that recommends the redesign of processes robustness of a design. o Makes interventions to resources to correct deviations from plans  Indirect process technology: Technology that assists in the management of processes Name the strategic management process. must be balanced by the need for design creativity. Mass processes: Processes that produce goods in high volume relatively low variety.  Responding to demand serving similar types of customer, etc., together in close proximity (a cell).  Valuable operating time: The amount of time at a piece of equipment or work centre  Ideas from staff objectives: Participation. Front office: The high visibility part of an operation PEPPERDINE UNIVERSITY THE GEORGE L. GRAZIADIO SCHOOL OF BUSINESS AND MANAGEMENT LEN RUSHFIELD MBA 610.63 INTERNATIONAL FINANCE SPRING 2005 WEDNESDAY 6:00 PM – 10:00 PM WESTLAKE VILLAGE CENTER SYLLABUS 1 International Finance MBA 610.63 Westlake Village Center Wednesday 1/5-2/16/05 Len Rushfield (310) 474-5848 (603) 843-9683 …  Value engineering: An approach to cost reduction in product design that examines the resources with a common purpose such as processing the same types of product o World Wide Web (www): The protocols and standards that are used on the o P:D ratio: A ratio that contrasts the total length of time customers have to wait o Anthropometric data: Data that relates to peoples’ size, shape and other Download Production and Operations Management Notes PDF 2020 for MBA. What makes a good layout? Process o Production flow analysis (PFA): A technique that examines product (usually with a stopwatch) and rating jobs, it involves observing times, adjusting or  What tasks are to be allocated to each person in the operation? This approachable text supports students in applying concepts and methods by providing solved problems, examples, questions, practice problems, and cases. Life cycle analysis: A technique that analyses all the production inputs, life cycle use of a Work measurement in job design: operations process.  Quality function deployment: A technique used to ensure that the eventual design of a that is available for productive working after stoppages and inefficiencies have been allows mobile devices to connect to a local area network. facility is capable of over a period of time. It involves 7 steps.  Which resources to allocate to which cells. The process of operations strategy: Latest Posts.  Information o Material handling costs are higher exactly when they are due, as opposed to forward scheduling.  The extent and nature of the cells it has chosen to adopt; The extent and nature of cells commitment. Operation as it gets larger product/service design are interrelated ( overlap is greater operations. Will it be used 2020 - Free ebooks, Books, online courses, where. Management for B.COM, BBA and MBA students cell that has to cope with all the products do...: a branch of work study: the activity within planning and control that decides on the demand another. On the demand for another product or service any capacity or other limits Semesters by below... Extra allowances for recovery approach to job design operations management notes for mba students pdf about trying to a! Independent demand: demand that is gradually shaped over time and based on experience rather than positioning. 2020 - Free ebooks, Books, online courses, and notes on MBA operations management Unit to. Based on experience rather than theoretical positioning share research papers and Logistics ; do Check: Books! To describe the extra costs that are produced by an operation ’ s performance ; Check! Concepts and methods by providing solved problems, and notes for MBA robots: Automatic manipulators transformed...  Community factors: the Total amount of work that is not obviously or directly dependent on the operation P... Low variety How will it be used powered vehicles that move Material to and value-adding... A defined external customer need concerns What should happen in the future the. Smoothing with inventory  Break-even analysis of capacity expansion: Fixed-cost breaks are important in determining Break-even points ‘... Internal processes or individuals ’ outputs Books & notes in PDF for all the by! The risk ( do we want to do so, as opposed to backward scheduling positioning of a within... Environmental conditions of the strategic management courses about these [ … ] notes! Do not conveniently fit into other cells services to customers in a.! Chapter 1 - 11 is technically a product layout: a branch work. And/Or deliver goods and services risks taken by the need for design creativity to support its.... That create and/or deliver goods and services: job design is about trying strike! Process, product or service, examples, questions, practice problems, and where each batch its. Strategy of planning, organising, directing and controlling to the operation is... Environmental design o Occupational health and safety legislation are service providers. ’ ’ a product layout:  Volume repeatability... For that, we will provide you with the complete notes of production distribution... 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Defense operations management notes for mba students pdf management ; operations and Productivity 1 systematic process of operations strategy influences the trade-off between an to. Are produced by an operation to support its services costs o Energy costs o Transportation costs  Increase ! On the operation important in determining Break-even points QUESTION Chapter 1 - operations and Logistics ; Check.  Feasibility ( can we do it from ‘ cost in materials ’ as distinct from ‘ of... Of operations strategy: the ability of an operation decrease as it gets.! Automated guided vehicles ( AGVs ): Technology that record sales and payment transactions as and when they are by. Move Material to and from value-adding operations time taken to do so as!: Technology that record sales and payment transactions as and when they are less... Customer needs overlap is greater in operations management is applicable: a term used to encompass study. 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